SOP: Creating and Publishing a Standard Operating Procedure (SOP) to LevelUp
Sep 17th, 2025 - LevelUp, Standard Operating Procedures (SOPs) -
SOP: Creating and Publishing a Standard Operating Procedure (SOP) to LevelUp
SOP Date: As of September 2025
? Background
This SOP provides a standardized framework for developing, reviewing, formatting, and publishing Standard Operating Procedures (SOPs) and How-To documents. These serve as training and operational resources for Altus team members across the Altus portfolio and affiliated companies.
All finalized SOPs will be published to:
https://levelup.altuslearn.com/how-to/
? Resource Links
- Word Template (SharePoint): Open Word Template
- LevelUp Archive: LevelUp Site
? Step-by-Step Instructions
? Step 1: Check for Existing SOPs
- Visit https://levelup.altuslearn.com/how-to/
- Use the search bar to see if the SOP already exists
- If no results are found, proceed to create a new SOP
? Step 2: Start a Word Document
- Save in:
Standard Operating Procedures (SOPs)folder - Use the following structure:
- Title: SOP Title: [Your descriptive title]
- SOP Date: As of [Month Year]
- Background: Purpose/context of the SOP
- Resource Links: Word Doc + LevelUp URL
? Step 3: Write the SOP
- Use a clear step-by-step format
- Keep to one core goal per SOP
- Use clear and actionable language
? Step 4: Review & Test Logic
- Think through real scenarios or exceptions
- Revise for accuracy and clarity
? Step 5: Use ChatGPT to Review
- Open a new conversation or use your existing SOP Chat
- Prompt:
Review my SOP and How-Tos. Let me know if they make sense and clean them up.
✅ Step 6: Review ChatGPT’s Output
- Compare ChatGPT’s edits to your original version
- Ensure no important meaning or logic was lost
- Paste the cleaned-up version back into your Word Doc
? Step 7: Ask ChatGPT to Generate HTML
- Prompt:
Can you create this SOP as HTML? - Use the HTML in the next steps to publish
? Step 8: Log into LevelUp WordPress Admin
✍️ Step 9: Add a New Post
- Go to: Posts
- Click: Add New Post
? Step 10: Paste HTML Content
- Copy content between
<body>and</body>in the HTML ChatGPT provided - Paste it into the WordPress Text Editor tab
?️ Step 11: Add Title and Metadata
- Copy the title from the HTML (usually in
<h1>) - Paste into the Post Title field
- Select the correct category (e.g., SOPs, How-To)
? Step 12: Publish the Post
- Click Publish
- Open the live page and inspect formatting, links, and title
? Step 13: Update the Word Doc & HTML
- Copy the final LevelUp URL
- Paste into:
- Your Word Doc (under Resource Links)
- Your HTML file (if maintaining a local copy)
✅ Step 14: Finalize
- Save final documents in SharePoint
- Notify team members (if needed)
- You’re done!
? Final Notes
- Keep SOPs tightly focused on a single goal
- Split complex topics into multiple SOPs
- Review annually or when systems/processes change
- Adding Seats
- Administration & Reporting
- AltusCampus
- CME Compliance
- Customer Success Management
- Deployment
- Development Notes
- Development with AI Resrouces
- Features
- Fiscal
- General API Instructions
- HubSpot
- iiCME
- ImagingCampus
- LevelUp
- Marketing
- Operations
- Petrone Associates
- Product Information
- Revenue: Renewal
- Sales Process
- Software
- Standard Operating Procedures (SOPs)
- Uncategorized
